Groomer manual

This manual covers the everyday screens of the shop’s app: the Welcome screen, the Check-in screen, each dog’s card, and the Calendar screen. It is written for every groomer.

Each procedure is numbered and follows the same order: Purpose, Applies to, Before you begin, Procedure, Result, and If something goes wrong. Carry out the steps in order.

NoteClick or tap

This manual says click. On a tablet, tap wherever it says click.

Procedures in this manual

Number Procedure
GRM-01 Sign in to your profile
GRM-02 Check in a dog
GRM-03 Add a new client
GRM-04 Add another dog for an owner
GRM-05 Edit a dog’s or owner’s details
GRM-06 Add vaccine paperwork
GRM-07 Record a dog’s allergies
GRM-08 Record how to handle a dog
GRM-09 Add or change a dog’s photo
GRM-10 Book a groom
GRM-11 Change or cancel a booking
GRM-12 Use the Calendar screen
GRM-13 Record the haircut and finish the groom