Read the Admin overview

SOP MGR-03 · Manager manual

1 Purpose

See, at a glance, the state of every dog’s vaccinations and the manager’s to-do list, and open any list behind a count.

2 Applies to

Managers, at the start of each shift and whenever the to-do list needs attention.

3 Before you begin

• Admin is open. See MGR-02 Open Admin.

4 Procedure

1. Read the cards. Each card shows a number and what it counts.

   

   The Admin overview

   Vaccinations

   Card	What it counts
   Dogs on the books	Every active dog
   Cleared to groom	Dogs that may be groomed today
   Can’t groom	Dogs whose rabies stops the groom until paperwork is confirmed
   Expired	Dogs with a vaccine past its date that does not stop a groom. Ask for updated paperwork at the next visit
   No paperwork on file	Dogs with a vaccine never received, or asked for and not in yet
   Expiring soon	Dogs with a vaccine about to expire. Ask for updated paperwork at the next visit

   Your to-do list (the pale amber cards)

   Card	What to do	Procedure
   Waiting to be verified	Shots typed in with no copy, to check with the paper or the vet	MGR-04
   Paperwork to check	Copies saved for later, not yet read	MGR-05
   Checked by hand, to look over	Shots a groomer checked against a photo, for your second look	MGR-06
   Allergy changes to review	Allergies taken off or made less severe	MGR-07

   The shop

   Card	What it counts	Procedure
   Staff working here	Everyone who can sign in at the counter. The list behind it is where staff are added and changed, and where another manager’s Admin access is reset	MGR-09, MGR-10
   Database and backups	In words, not a number: whether the shop’s database is up to date, and how old the newest backup is. Green when all is well	MGR-11

   Under the cards

   Box	What it is for
   How the AI is doing	How often the AI read dates right, wrong, missed them or made them up, graded by whoever checked each copy it read. Shown separately for Emailed PDFs and Photos

2. To open the list behind a card, click the card. Cards with a list show Open the list →. A card showing 0 has no list.

3. In a list, click a dog’s name to open its card on the Check-in screen.

4. To return to the cards, click ← Back to the overview, or click Admin at the top of the screen again.

5 Result

The overview shows every count. When the to-do list is clear, each to-do card shows 0.

6 If something goes wrong

6.1 Disputed

Two records for the same vaccine disagree. Tell the person responsible for the database; they compare the two records.